how does one, who's brain was hammered into a smudge during a near death episode, handle all this wonderful looking updates/changes that you have made... ? I have loved using Firefox for a long time and the new items and methods entice me to try harder. but even finding how to ask this question was hard to ferret out the passage I should look for. I'm not writing to make people feel sorry for me - it is now a fact of my life that it's not as easy as it once was. well, maybe I could handle some sympathy. but a few hints could be useful. hey! that's it. how do I cajole my own brain's app to assist not run away in fright? I find the Troubleshooting information in share data is something for my grandchildren - not me: especially in the manner it is rushed through. k ps: apologies for my grizzles but I need my brain for puzzles when I'm building trees for friends and relations in ancestry.com